研究领域

客户关系管理 知识管理

教育背景

2002-2005 华中师范大学信息管理系 硕士学位

1998-2002 华中师范大学信息管理系 学士学位

职业经历

2017/12－ 广东外语外贸大学，电子商务系，副教授

2009/1－ 2017/12 广东外语外贸大学，电子商务系，讲师

2005/7－2009/1 广东财经职业学院，信息管理系，讲师

学术论文

1. 沈惠敏（1）.企业知识管理的协同化需求及其应用研究. 广东工业大学学报（社会科学版）,2010(4) P33-37

2.沈惠敏（2）.论企业协同知识管理系统的CAS理论观.科技管理研究, 2011(13) P151-154

3.沈惠敏（2）.企业协同知识管理的系统科学性研究. 情报杂志, 2010(9) P115-119

4.Huimin Shen.（2）From Knowledge Management to Collaborative Knowledge Management—A Perspective of Systems Engineering Methodology.2010 The 2nd International Conference on e-Business and Information System Security (EI收录号20102813067242) 2010.5.22－23 湖北武汉，收录论文

5. 沈惠敏（1）.知识协同社区分析模型的构建——基于实证研究方法. 情报杂志, 2013（2）P121－127

6.沈惠敏（1）.知识管理技术与协同技术的融合研究.科技进步与对策, 2013（1） P136-139

7. 沈惠敏（1）企业协同知识管理工作流模型研究——基于action workflow方法，科技与管理，2013（7）P99－104

8． 沈惠敏（1）珠三角科技型小微企业协同创新网络的构建《广东交通职业技术学院学报》2015（3）

9． 沈惠敏（1）基于协同网络的知识管理团队成员选择方法研究《信息资源管理学报》2015（4）51-56

10. 沈惠敏（2）企业CRM应用对绩效影响研究述评与展望.社会工作与管理，2016（1）

11. 沈惠敏（1）虚拟社区持续知识共享研究述评.知识管理论坛，2016（5）

12. 沈惠敏（1）虚拟学术社区知识共享中的共生互利框架分析，情报科学，2017（7）

科研项目

1.参与广东省高等教育‘创新强校工程’项目（GWTP-LH-2014-09）

消费者促销预期、顾客知识管理与购买决策：以新创企业为对象

2.参与广州市哲学社会科学规划课题

企业社会化CRM能力的测量维度、影响因素和作用机制——基于广州地区的实证研究（14G44）

3.参与广东省哲学社科项目 GD14XGL19

社会化媒体环境下企业社会化CRM能力的形成机理及其绩效影响研究——以珠三角地区为例

4.主持广东省青年创新人才类项目：学术虚拟社区知识共享持续意愿的影响因素研究（2014WQNCX042）

5.主持教育部人文社会科学研究青年基金项目（15YJC630107）

企业社会化媒体应用对客户关系绩效的影响研究——以社会化CRM的能力观为视角

讲授课程

电子商务概论 客户关系管理 消费者行为学 管理研究方法

奖励情况

优秀党员

优秀本科生导师

年度优秀个人

Research Direction

CRM KM

Education Background

2002-2005 CCNU Master's degree

1998-2002 CCNU bachelor's degree

Work

Experience

2017/12－ GDUFS，Department of E-commerce，Associate professor

2009/1－ 2017/12 GDUFS，Department of E-commerce，lecturer

2005/7－2009/1 Guangdong Vocational College of Finance and Economics，Department of Information，lecturer

Academic Papers

1. shenhuimin (1) Research on Collaborative requirement and application of enterprise knowledge management Journal of Guangdong University of Technology (SOCIAL SCIENCE EDITION), 2010 (4) p33-37

2. shenhuimin (2) On CAS theory of enterprise collaborative knowledge management system Science and technology management research, 2011 (13) p151-154

3. shenhuimin (2) Systematic scientific research on enterprise collaborative knowledge management Journal of intelligence, 2010 (9) p115-119

4. Huimin Shen.（2）From Knowledge Management to Collaborative Knowledge Management—A Perspective of Systems Engineering Methodology.2010 The 2nd International Conference on e-Business and Information System Security (EI20102813067242) 2010.5.22－23

5. shenhuimin (1) The construction of knowledge collaborative community analysis model -- Based on empirical research method Journal of intelligence, 2013 (2) p121-127

6. shenhuimin (1) Research on the integration of knowledge management technology and collaborative technology Scientific and technological progress and countermeasures, 2013 (1) p136-139

7. shenhuimin (1) research on workflow model of enterprise collaborative knowledge management - based on action workflow method, technology and management, 2013 (7) p99-104

8.shenhuimin (1) construction of the collaborative innovation network of scientific and technological small and micro enterprises in the Pearl River Delta Journal of Guangdong Communications vocational and technical college 2015 (3)

9. shenhuimin (1)research on member selection method of knowledge management team based on Collaborative Network Journal of information resource management 2015 (4) 51-56

10. shenhuimin (2) review and Prospect of research on the impact of enterprise CRM application on performance Social work and management, 2016 (1)

11. shenhuimin (1) review of research on Sustainable knowledge sharing in virtual communities Knowledge management forum, 2016 (5)

12. shenhuimin (1) analysis of symbiosis and mutual benefit framework in knowledge sharing of virtual academic community, information science, 2017 (7)

Scientific Research Projects

1. Participate in Guangdong Higher Education 'innovation and strengthening school project' (GWTP-LH-2014-09)

Consumer promotion expectation, customer knowledge management and purchase decision-making: a case study of start-ups

2. Participate in the planning of philosophy and Social Sciences in Guangzhou

Measurement dimensions, influencing factors and action mechanism of enterprise socialized CRM capability -- An Empirical Study Based on Guangzhou (14G44)

3. Participating in Guangdong philosophy and Social Sciences project gd14xgl19

Research on the formation mechanism of enterprise's socialized CRM capability and its performance impact under the social media environment -- a case study of the Pearl River Delta region

4. Presided over the Guangdong Youth Innovative Talents Project: Research on the influencing factors of knowledge sharing willingness in academic virtual communities (2014wqncx042)

5. Presided over the youth fund for Humanities and Social Sciences Research of the Ministry of Education (15yjc630107)

Research on the impact of enterprise social media application on customer relationship performance -- from the perspective of capability view of social CRM

Courses Taught

E-commerce ,Customer Relationship Management ,Consumer Behavior，

Management Research Method

Awards

Outstanding Party member

Excellent undergraduate tutor

Outstanding individual of the year